Operational Excellence

Forget processes, think decisions

Forget processes, think decisions

Imagine a customer standing at the front desk. Most likely this customer wants something from you. More precisely: he wants you to make a decision. Maybe an …

Keeping pace with digital lending

Keeping pace with digital lending

Lending is central to the economy. It is the engine of growth. Consumer lending is growing at between 3-10% in Europe depending on the market and segment.  …

Sharpening up media data perspectives

Sharpening up media data perspectives

Big data and data analytics are everywhere in discussions with our media clients right now. It’s hardly surprising when you consider the way in which …

Analytics and the Utility Balancing Act

Analytics and the Utility Balancing Act

As everybody working in electricity knows, generation and consumption must be permanently balanced.  In this respect, it’s not like any other sector.  If a …